Mini Plenary Session 3 - Innovating Across the Whole System: Digital Health and Care Supporting Citizens and Service Delivery

11:45 - 13:00

Innovation in health and social care is not only about new technologies and tools. Innovation is about the ways in which we organise and deliver services with across the whole system. The Scottish Government’s vision for Digital Health and Care is “to improve the care and wellbeing of people in Scotland by making best use of digital technologies in the design and delivery of services.”

 

The strategy draws upon learning and insights gained as digitally enabled services were accelerated as part of the response to the (COVID-19) pandemic. Empowering citizens to gain access to services, is central to these ambitions.

Digitally enabled services play an important role in service recovery and providing new ways to access healthcare.

This session will include an overview of the priorities outlined in the refreshed Digital Health and Care strategy, and will include a focus on one of the key priorities - developing a Digital Front Door to enable citizens to access services.  In addition, recognising the crucial role of data in innovation and improvement, the session will include an update on work to deliver the first Data Strategy for Health and Care.

Ann-Marie Gallacher

Chief Information Officer & SIRO


Ann-Marie was appointed by NHS 24 as Chief Information Officer & SIRO in April 2017 and is responsible for Digital Technology and Information Governance across the organisation.

Jenni Woods

Health & Business Intelligence Lead (HBI Team), NHS Tayside


Health & Business Intelligence Lead within NHS Tayside, leading a team of information analysts and dashboard developers to drive patient flow, performance and improvement data throughout the healthcare setting. 

Scott Henderson

Head of Programme, Digital Front Door, Digital Citizen Portfolio and Innovation, Scottish Government


Scott is the Head of Programme for the Scottish Government’s Health and Care Digital Front Door Initiative.

Scott Heald

Director of Data and Digital Innovation, Public Health Scotland


Scott leads the directorate responsible for the collection, access and use of data to derive insight and drive innovation in how we protect and improve health.

Ryan Anderson

Policy Lead for Data and Intelligence, Scottish Government