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Transforming Delivery of Care through a Virtual Hospital

11:15 – 12:30

NHS Greater Glasgow and Clyde is redesigning whole-system care to improve patient flow, reduce delays and ensure people receive the right care in the right place at the right time. This session explores how a clinically led Virtual Hospital model is expanding acute-level care at home through remote monitoring, multidisciplinary teams and improved coordination across services. With 448 virtual beds already supporting pathways including cardiology, respiratory, mental health and paediatrics, the session will share practical lessons on implementation, culture, workforce, digital and governance. Delegates will gain insight into creating more integrated, person-centred and sustainable models of care.

Speakers

Lorraine Cowie

Lorraine Cowie

Director of Interface, NHS Greater Glasgow and Clyde

Lorraine Cowie is Director of Interface for NHS Greater Glasgow and Clyde (NHSGGC), leading the Interface Division and the development of NHSGGC's Virtual Hospital and FNC+Plus, which is at the heart of the Transforming Together Programme.
Jann Gardner

Jann Gardner

Chief Executive, NHS Greater Glasgow and Clyde

Jann was appointed Chief Executive of NHS Greater Glasgow and Clyde on 1 February 2025.
Russell Coulthard

Russell Coulthard

Deputy Chief Executive and Chief Operating Officer for Acute Services, NHS Greater Glasgow and Clyde

Russell Coulthard is Chief Operating Officer for Acute Services and Deputy Chief Executive at NHS Greater Glasgow and Clyde.
Neil Ritchie

Neil Ritchie

Chief of Medicine, NHS Greater Glasgow & Clyde

Neil Ritchie has been a consultant physician at the Queen Elizabeth University Hospital for the last nine years, working within the infectious diseases and acute medicine departments.