Driven by Digital and Data – The Future of Service Delivery

15:30 – 16:30

Digital approaches in health and care are integral for recovery and future sustainability.  They can enhance people’s experiences, offer empowerment and flexibility, and ease service pressures.  

Adapting and adjusting the delivery of health and care services is critical to meet the demands of the changing needs of the population. 

Following publication of the Scottish Government’s Delivery Plan for digital health and care, this session will set out the current and future priorities for digital and will showcase examples of innovation in our health and care services. 

The session will include a panel discussion of representatives from across NHS Scotland and partners, and will focus on continuing to expand successful digitally enabled services, working collaboratively with teams across Scotland.   

Delegates attending the session will hear more about how digital advances are improving service delivery, ranging from home and community to acute examples, including: 

  • The increased delivery of digital mental health services, with 71,000 referrals in the past year and offering a range of mental health therapies and increased access; 
  • Home Monitoring services such as Connect Me allowing people to provide their information through text message, an app, or online; 
  • Seer 2.0 hosted on the National Digital Platform, that provides ready access for those delivering health and social care services to timely, near real-time data to provide insight and support decision-making. 
  • Understanding of digital maturity across health and social care that supports identification of priorities, funding allocations and measurement of benefits and progress; and 
  • How the Accelerated National Innovation Adoption (ANIA) Pathway will deliver a more focused and efficient route for the development of new treatments and methods, and the work of the Centre for Sustainable Delivery (CfSD). 

Speakers

Professor Jann Gardner

Chief Executive NHS Lanarkshire


Professor Jann Gardner joined NHS Lanarkshire as Chief Executive in December 2022 with over 30 years healthcare experience in clinical and management roles.

Morag Hearty

National Lead for Remote Health Pathways/Connect Me, Scottish Government Digital Health & Care Directorate


Morag Hearty is currently National Lead for Remote Health Pathways/Connect Me within Scottish Government Digital Health & Care Directorate.

Jim Crabb

Chair of the General Adult Faculty, Royal College of Psychiatrists in Scotland


Dr Jim Crabb trained as a psychiatrist in London. Here he worked with former child soldier refugees which opened up a path in 2007 to him becoming the fourth psychiatrist in Ghana, West Africa.

Alistair Hodgson

Head of Strategy & Policy, Digital Health & Care, Scottish Government


Alistair is lead policy advisor to Ministers on use of digital across health & social care, and oversees the Digital and Data Strategies for Health & Social Care.

Albert King

Chief Data Officer, NHS National Services Scotland (NSS)


Albert King is Chief Data Officer at NHS National Services Scotland (NSS).